The City of Lawrence will soon launch a mobile app where community members can report code compliance issues, missed trash pickups and more, according to a city news release.
Beginning Tuesday, Feb. 20, the app, powered by SeeClickFix Inc., will be free to download and use on smartphones.
The city in June 2022 announced that it was pausing its SeeClickFix app for about nine months so the city could “revamp and improve the system to better serve our community.” Next week’s launch will mark 20 months since that announcement.
Community members will be able to submit requests for city assistance in seven service categories, according to Thursday’s news release: General property maintenance pertaining to code compliance; property maintenance pertaining to weeds; nonemergency police assistance pertaining to theft, damage to property or use of financial cards; parks maintenance issues; tree or overhead limbs; missed trash collection; and dead animals.
All communication related to the service request will take place live within the app.
“The City of Lawrence App makes it easier for community members to request City services – allowing them to submit a ticket and follow along with progress updates through the work’s completion,” according to the release.
After its launch, the app will be accessible online at lawrenceks.org/request-services or by downloading the “SeeClickFix” app to a smartphone from the App Store or Google Play. Once in the app, users will be prompted to create a new account or log into an existing account.
Steps to make a request include clicking “submit request,” adding an optional photo, confirming the location of the issue and selecting a service category. After submitting, a work ticket will be routed to the appropriate city team.
The city this year plans to launch a second installment of requests that will be available on the app, and more information will be available at a later date.
Learn more on the city’s website, lawrenceks.org.
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